About this policy
Ever Viva Pty Ltd (“Ever Viva”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and disclose personal information through this website, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you contact us through this website, we collect the details you provide: your name, company, email address, phone number, the type of enquiry and your message.
When you send the contact form, we also record the date and time, your IP address and browser details with your enquiry, and include your IP address in the notification email we receive, to help us detect spam and misuse.
Like most websites, our servers automatically record technical information such as your IP address, browser type and the pages requested. We use this to keep the website secure and running reliably.
How we use your information
We use your information to respond to your enquiry, to provide information about our services that you have asked for, to keep this website secure, and to meet our legal obligations.
We do not sell your personal information. We will only send you marketing emails if you have agreed to receive them, and every marketing email will include a simple way to unsubscribe.
Cookies and analytics
This website does not use advertising or tracking cookies, and it does not use third-party analytics. If you choose a language, that preference may be saved in your browser's local storage on your device.
Disclosure
We may share your information with service providers who help us operate our business, such as website hosting, email and IT service providers, with our professional advisers, or where required by law. This website is hosted in Australia. Some service providers, such as email providers, may store information in Australia or overseas.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep information only for as long as we need it for the purposes described above or as required by law.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
Contact us
For privacy questions, requests to access or correct your information, or complaints, please contact us through our contact page. Ever Viva Pty Ltd is responsible for the personal information described in this policy.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.